Residential Glass Supervisor

How about growing your skills and income at a company where your attention to detail will be

appreciated?

As a Residential Glass Supervisor at Glass Doctor, you will be helping our residential and

business customers, often in times when they need it most. When something cracks or

shatters, you’ll put the customer at ease, making sure their home or business is safe and

looking good!

We invest in our people and will make sure you have the training, tools, and process to be

successful.

If you are looking for a place where your expertise will be valued, you can grow in your career,

and you have control over your income, apply at Glass Doctor today!

Your Responsibilities as a Residential Glass Supervisor

As a Supervisor of the Residential Glass Department, you are a vital part of our team. You will

be the person that provides top-notch customer service while showing off your solid craftsman

skills for flat glass installation services. You will also be providing guidance and leadership to

our residential glass installers.

Here’s what you’ll do:

· Install flat glass products for doors, storefronts, windows, showers, mirrors, tabletops, and

other glass-related items.

· Do repairs as necessary.

· Cut glass to size for custom projects.

· Take precise measurements to ensure materials meet specified dimensions.

· Evaluate the rest of the customer’s home or business as part of the Glass Doctor service to

determine other needs of the customer.

· Put customers at ease, effectively explaining what services they need to resolve their issues.

· Collect payment from customers for the work performed.

. Train and inspect work of residential glass installers

. Build insulated glass units

. Report to business owners

. Other duties as assigned by the business owner

Here’s What You Need to Succeed as a Residential Glass Supervisor at Glass Doctor:

Excel at Exceptional people skills: be able to work through problems, difficult installations, and

customer issues.

We highly value the customer satisfaction surveys and Google reviews that we get from our

customers about our technicians and the jobs performed.

Have an Eye for Perfection: You’ll need a high level of attention to detail. Exact measurements

are crucial to get the job done right, the first time.

We Schedule Your Day: You don’t have to worry about scheduling your day - we take care of

that for you. But we rely on you to complete the jobs on schedule so that we can meet

customer expectations.

Identify Additional Opportunities to Help the Customer: Our customers view you as the trusted

expert to make the best recommendations for their current and future needs.

Job Requirements

The following are the minimum requirements to be considered for the Residential Glass

Supervisor position at Glass Doctor:

· Five years or more of glass installation experience, with glass cutting experience preferred.

· Knowledge and understanding of the basic tools of the trade

· Must be insurable with a valid driver’s license and clean driving record to drive a company

vehicle

· Ability to lift 50 lbs. independently - as you know, glass can be heavy, and our technicians

often work solo

· Comfortable with heights, ladders, and lifts

· Comfortable using mobile technology and digital software - no pen and paper here

· Verification of your prior job experience via reference checks

. Pass back ground checks and drug tests

This Job Is NOT For You If . . .

· You are okay with measurements being "close enough". That won’t work here. Measurements

need to be super accurate to a fraction of an inch so that the glass will fit the first time.

· You say things in your head like "A broken window - what’s the big deal?" To our customers,

when glass breaks, it’s an emergency and safety issue. We take it as seriously as they do.

· You think working Monday mornings is optional. But our customers depend on us to show up

as scheduled. Calling off work at the last minute impacts not just the customer but the whole

team.

Here’s How We Take Care of Our Employees:

· Flexible Schedule

· Paid Training

· Bonuses

· Company-provided vehicle and technology

· Benefits Package

· PTO

At Glass Doctor, you will be a valued part of our team and community. By providing continuing

training, we will invest in you as you grow with us.

If you are ready to put your passion for customer service and glass expertise to work, then what

are you waiting for?

APPLY TODAY!