Job Description

Job Title: Flat Glass Logistics Coordinator

Location: Matthews, NC

Pay: $18-$24/hour + Benefits

Job Type: Full-Time | Hourly | Non-Exempt

Company: Glass Doctor of Charlotte - A Neighborly Company

About the Role:

Are you a scheduling pro with strong organizational skills and a knack for logistics? Glass Doctor of Charlotte is looking for a Flat Glass Logistics Coordinator to join our growing team! In this key role, you'll manage daily scheduling, coordinate technicians and materials, and support our front desk operations-all while delivering top-notch service to customers and teammates.

Key Responsibilities:

  • Review incoming service orders and schedule calls efficiently.
  • Prioritize jobs to balance profitability and customer urgency.
  • Communicate scheduling changes with customers and technicians.
  • Coordinate material orders, returns, and deliveries with vendors.
  • Maintain awareness of technician locations and daily status.
  • Handle reschedules, delays, and urgent service needs smoothly.
  • Assist with front desk tasks and overflow service calls.
  • Keep your workspace clean, organized, and ready for action.
  • Support other tasks and cross-functional training as needed.

What We’re Looking For:

  • High school diploma or equivalent (required).
  • Experience in dispatching, logistics, or the flat glass industry is a plus.
  • Strong computer skills-familiar with Word, Excel, and scheduling systems.
  • Excellent communication and time management abilities.
  • Problem-solving mindset with the ability to multitask in a fast-paced environment.
  • Professional demeanor and team-oriented attitude.
  • Reliable, energetic, and ready to take initiative.

Why Work With Us?

At Glass Doctor, part of the Neighborly family of home service brands, you’ll join a team that values quality, teamwork, and customer care. We offer a supportive work environment, career growth opportunities, and a chance to be part of something bigger.


Apply today and bring clarity to your career with Glass Doctor of Charlotte!


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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