Flat Glass Technician

About Us:

At Glass Doctor, we specialize in providing high-quality glass services to businesses and homes. Established in 1962 with a single shop in Seattle, Washington, we have since grown to over 270 locations across the U.S. and Canada. We take pride in delivering fast, affordable, and expert glass services. Our success is driven by our team of skilled professionals who embody our core values of Respect, Integrity, and Customer Focus. We’re dedicated to making the customer experience as seamless and enjoyable as possible while fostering a positive and engaging workplace culture.

We’re looking for reliable, customer-focused glass professionals who are committed to delivering exceptional service. Join our team and help us continue to exceed customer expectations.

Position Overview:

The Flat Glass Technician plays a crucial role in ensuring the precise installation of residential and commercial flat glass, including windows, mirrors, shower doors, storefronts, and more. You’ll also have the opportunity to contribute to business growth by identifying and pursuing new sales opportunities.

Key Responsibilities:

• Precisely measure and install glass, mirrors, doors, custom shower surrounds, and window hardware (including balances) for both new and replacement projects.
• Ensure the efficient use of materials and maintain a well-stocked service vehicle with all necessary tools and marketing collateral.
• Maintain company vehicles and equipment to ensure they are serviced, clean, and in good working condition.
• Communicate with team members throughout the day to ensure high levels of customer service and coordination of efforts.
• Support sales efforts by recommending additional products and services to customers.
• Apply field measuring techniques and accurately cut glass and mirrors to specified dimensions.
• Complete required forms using tablet and customer relationship management software (Service Titan or similar), including measures, estimates, and job tracking. 
• Conduct site survey during initial customer visit to assess business efficacy of each job.
• Take on other responsibilities as needed, including cross-training in related roles.

Qualifications:

• Minimum 3 years’ experience in glass measurement and installation required,, including the ability to cut glass.
• Experience in carpentry, construction, handyman services, or similar fields may be acceptable in place of glass-specific experience.
• Valid driver’s license.
• Ability to measure dimensions and thickness accurately and use tools like tape measure, glass thickness meter, and laser level.
• Comfortable working with ladders, scaffolding, and other equipment for glass installation.
• No fear of heights when using ladders or lifts.
• Proficient in using tablet-based technology.
• Strong communication skills and a customer-service-focused attitude.
• Ability to safely transport service vehicles between job sites.
• Team player who wears uniform and treats customers, property, and other team members with respect. 

Benefits:

• Competitive pay: $27.00 - $32.00 per hour, depending on experience.
• Full-time schedule (30-40 hours per week) Monday to Friday.
• 401(k) and paid time off.
• Bonus opportunities available.

We are actively interviewing for this role. Apply today to take the next step in your career with Glass Doctor!