Flat Glass Estimator

Job Title: Flat Glass Estimator

Location: Charlotte, NC

Company: Glass Doctor of Charlotte

Job Type: Full-Time

About Us:

At Glass Doctor of Charlotte, we pride ourselves on delivering top-tier glass replacement and repair services for residential and commercial clients. We’re seeking a detail-oriented and customer-focused Flat Glass Estimator to join our growing team and represent our brand with professionalism and integrity.

Job Summary:

The Flat Glass Estimator is responsible for performing in-home consultations, measuring for flat glass replacement, identifying hardware requirements, and preparing and presenting estimates. This role requires a blend of technical knowledge and sales ability, ensuring each customer receives an accurate quote and exceptional service.

Key Responsibilities:

• Conduct on-site visits to residential and light commercial properties to measure and assess flat glass needs (e.g., windows, doors, tabletops, shelves).
• Identify and document hardware requirements for windows and other installations.
• Prepare accurate estimates based on measurements, materials, and labor.
• Present estimates to customers in a clear, professional, and confident manner.
• Educate customers on products, installation options, and value-added services.
• Follow up with customers regarding open estimates and assist with scheduling approved work.
• Collaborate with office and installation teams to ensure a seamless customer experience.
• Maintain organized records of site visits, measurements, and estimates.

Qualifications:

• Prior experience in glass, construction, or a similar trade (preferred).
• Strong measurement and basic math skills; ability to read a tape measure accurately.
• Comfortable working with customers in their homes and providing clear, professional communication.
• Sales experience or strong aptitude for selling home improvement services.
• Valid driver’s license with a clean driving record.
• Strong attention to detail and commitment to high-quality work.
• Basic computer skills for estimate entry and communication.

What We Offer:

• Competitive compensation with performance-based bonuses.
• Full benefit package; to include 401k with Employer match.
• Paid Time Off
• Company vehicle and tools for field work.
• Training and support from a nationally recognized brand.
• Opportunities for career growth within the Glass Doctor network.
• Positive team culture and a professional work environment.